Frequently Asked Questions

We no longer sell watches and clocks, or provide any watch and clock repairs or valuations. Should you be in the possession of a Garrard timepiece and would like further information, we kindly suggest you visit your nearest horologist.
You can contact us by telephoning our team on 0207 529 7632 or by emailing us at [email protected] If you are emailing us please include details of your order (such as your order number) to help us identify it.
If you have any questions or complaints about your purchase and the product(s), please contact us. You can telephone our team at 0203 298 0970 or write to us at [email protected]
We can arrange for jewellery to be delivered worldwide. Please contact our team at [email protected] for more information.
Visit Us


To view a piece, collection or to discuss a new commission you can visit Garrard in London or Shanghai.

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